Terms and conditions

TABLE OF CONTENTS

  1. GENERAL PROVISIONS
  2. ELECTRONIC SERVICES IN THE ONLINE STORE
  3. TERMS OF CONCLUDING A SALES AGREEMENT
  4. METHODS OF PAYMENT
  5. COST, TIME AND METHODS OF DELIVERY
  6. COMPLAINT PROCEDURE
  7. RIGHT OF WITHDRAWAL FROM THE CONTRACT
  8. PERSONAL DATA
  9. PROVISIONS CONCERNING ENTREPRENEURS
  10. FINAL PROVISIONS
  11. GENERAL PROVISIONS

1.1 The online store available at the Internet address www.brimmu.pl is operated by Resphere Sp. z o.o. located at Plac Rembowskiego 9A/19, 02-915 Warsaw.

Business address: Konstancińska 2, 02-942 Warsaw (2nd Floor, Offices),

NIP: 5213843506,

KRS: 0000753899,

REGON: 381625644,

e-mail address: kontakt@brimmu.pl.

Phone: +48 660 455 251

1.2 These Regulations are addressed to both consumers and businesses using the Online Store (with the exception of pt. 9 of the Regulations, which is addressed exclusively to entrepreneurs).

1.3 The administrator of personal data processed in connection with the implementation of the provisions of these Regulations is the Service Provider. Personal data shall be processed for the purposes, to the extent and based on the principles indicated in the Regulations of the Online Store. Provision of personal data is voluntary. Each person whose personal data is processed by the Service Provider has the right to inspect its content and the right to update and correct it.
1.4 Definitions:

1.4.1. BUSINESS DAY – one day from Monday to Friday excluding public holidays.

1.4.2. ORDER FORM – Electronic Service, an interactive form available on the Online Store that allows placing an Order, in particular by adding Products to an electronic shopping cart and determining the terms of the Sales Agreement, including the method of delivery and payment.

1.4.3. CUSTOMER – a natural person with full legal capacity, and in cases provided for by generally applicable laws, also a natural person with limited legal capacity, a legal person or an organizational unit without legal personality, to which the law grants legal capacity, who has concluded or intends to conclude a Sales Agreement with the Seller.

1.4.4. CIVIL CODE – the Civil Code Act of April 23, 1964 (Journal of Laws No. 16, item 93 as amended).

1.4.5. NEWSLETTER – Electronic Service, an electronic distribution service provided by the Service Provider via e-mail and SMS text messages, which enables all Service Recipients using it to automatically receive the content of subsequent editions of a newsletter containing information about Products in the Online Store.

1.4.6. PRODUCT – a movable item available in the Online Store, which is the subject of a Sales Agreement between the Customer and the Seller.

1.4.7. REGULATIONS – these Regulations of the Online Store.

1.4.8. INTERNET SHOP – the Service Provider’s Internet Shop available at the following Internet address: www.brimmu.pl.

1.4.9. SELLER; SERVICE PROVIDER – Resphere Sp. z o.o. with its registered office at Plac Rembowskiego 9A/19, 02-915 Warsaw.

Business address: Kąkolowa 59, 04-840, Warsaw,

NIP: 5213843506,

KRS: 0000753899,

REGON: 381625644,

e-mail address: kontakt@brimmu.pl.

Phone: +48 660 455 251
1.4.10. CONTRACT OF SALE – a contract of sale of a Product concluded or entered into between the Customer and the Seller via the Online Store.

1.4.11. ELECTRONIC SERVICE – a service provided electronically by the Service Provider to the Customer via the Online Store.

1.4.12. SERVICE PROVIDER – a natural person with full legal capacity, and in cases provided for by generally applicable law, also a person with limited capacity, a legal person or an organizational unit without legal personality, to which the law grants legal capacity, using or intending to use the Electronic Service.

1.1.13. CONSUMER RIGHTS ACT, ACT – the Act of May 30, 2014 on consumer rights (Official Gazette of 2014 item 827 as amended).

1.4.14. ORDER – the Customer’s statement of intent made via the Order Form and aimed directly at concluding a Product Sales Agreement with the Seller.

  1. ELECTRONIC SERVICES IN THE ONLINE STORE

2.1 The following Electronic Services are available on the Online Store: Order Form and Newsletter.

2.1.1. Order Form – the use of the Order Form begins when the first Product is added to the electronic shopping cart in the Online Store. Placing of the Order takes place after the fulfillment of two consecutive steps altogether – (1) after filling in the Order Form and (2) clicking the “Order and pay” field. – Up to this point, it is possible to modify the entered data on your own (for this purpose, you should be guided by the displayed messages and information available on the website of the Online Store). In the Order Form it is necessary to provide the following data: name and surname/company name, address (street, house/flat number, postal code, city, country), e-mail address, contact phone number, Product/s, quantity of the Product/s, place and method of delivery, method of payment. In the case of Customers who are not consumers, it is also necessary to provide company name and Tax Identification Number.
2.1.2. Newsletter – using the Newsletter is possible after providing in the visible on the site of the Online Shop in the field “Newsletter” the e-mail address to which the next edition of the Newsletter is to be sent and clicking on the field with the sign “Sign me up”. You can also sign up for the Newsletter by checking the appropriate checkbox when creating an Account or placing an Order – the moment the Account is created or the Order is placed, the Customer is signed up for the Newsletter.

2.2 The use of Electronic Services by the Customer is free of charge.

2.2.1 The Newsletter in the Online Store is provided for an indefinite period of time. The Customer shall have the opportunity, at any time and without giving any reason, to unsubscribe from the Newsletter (Newsletter unsubscribe) by sending a relevant request to the Service Provider, in particular via email to: kontakt@brimmu.pl or to the address Plac Rembowskiego 9A/19, 02-915 Warszawa.

2.2.2 The use of the Order Form is of a one-time nature and is terminated when the Order is placed through it.

2.3 Technical requirements necessary to work with the ICT system used by the Service Provider:

2.3.1 Computer, laptop or other multimedia device with access to the Internet.

2.3.2 Access to electronic mail.

2.3.3. Web browser: Mozilla Firefox version 11.0 and above or Internet Explorer version 7.0 and above, Opera version 7.0 and above, Google Chrome version 12.0.0 and above.

2.3.4 Any screen resolution.

2.3.5. enable Cookies and Javascript support in the web browser.

2.4 The Customer is obliged to use the Online Store in a manner consistent with the law and morality, taking into account respect for personal rights and copyrights and intellectual property of third parties.

2.5. the Customer is obliged to enter data consistent with the facts.

2.6 The Customer is obliged to prohibit the provision of unlawful content.

2.7 Complaint procedure:

2.7.1. Complaints related to the provision of Electronic Services by the Service Provider and other complaints related to the operation of the store, the Customer may submit:

2.7.2. in writing to the address: Plac Rembowskiego 9A/19, 02-915 Warszawa

2.7.3. in electronic form via e-mail to the address: kontakt@brimmu.pl.

2.7.4 It is recommended that the Customer provide in the description of the complaint: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of the irregularity; (2) the Client’s request; and (3) contact details of the complainant – this will facilitate and expedite the processing of the complaint by the Service Provider. The requirements specified in the preceding sentence are in the form of a recommendation only and do not affect the effectiveness of complaints submitted without the recommended description of the complaint.
2.7.5 The Service Provider shall respond to the complaint immediately, but no later than within 14 calendar days from the date of its submission.

2.8 Termination of the contract for the provision of Electronic Services:

2.8.2 The Customer may terminate the Agreement for the provision of Electronic Services without stating reasons by sending an appropriate statement, in particular via e-mail to: kontakt@brimmu.pl or in writing to: 9A/19 Rembowskiego Square, 02-915 Warsaw. The Agreement in such a case expires after 7 days from the date of submission of the statement of intent to terminate the Agreement (notice period), unless the parties agree on a shorter notice period.

2.8.3 In the case of the Customer who is also a consumer, the Service Provider may terminate the agreement for the provision of Electronic Services when the Customer objectively grossly or persistently violates the Terms of Service, in particular when he/she provides unlawful content, after ineffective at least one request to cease or remove the violations with setting an appropriate deadline. Violation of the Terms and Conditions must be objective and unlawful in nature. The contract for the provision of Electronic Services in such a case shall expire after 14 days from the date of submission by the Service Provider to the Customer of a statement of intent to terminate it (notice period).

2.8.4 In the case of non-consumers, the Service Provider may terminate the agreement for the provision of Electronic Services with immediate effect and without indicating reasons by sending a relevant statement to the Customer.

  1. TERMS AND CONDITIONS OF CONCLUDING A CONTRACT OF SALE

3.1 The conclusion of a Sales Contract between the Customer and the Seller shall take place after the Customer places an Order using the Order Form on the Online Store in accordance with item. 2.1.2 of the Terms and Conditions.

3.2 The price of the Product shown on the website of the Online Store is given in Polish Zloty and includes taxes. About the total price including taxes of the Product being the subject of the Order, as well as about the delivery costs (including fees for transportation, delivery and postal services) and other costs, and when it is not possible to determine the amount of these fees – about the obligation to pay them, the Customer is informed on the pages of the Online Store during the placement of the Order, including at the moment of expressing the Customer’s will to be bound by the Sales Agreement.

3.3 Conclusion of a Sales Agreement using the Order Form

3.3.1. The conclusion of a Sales Agreement between the Customer and the Seller shall take place after the Customer places an Order on the Online Store in accordance with point. 2.1.2 of the Terms and Conditions.

3.3.2. After placing an Order, the Seller shall immediately confirm its receipt and simultaneously accept the Order for execution. Confirmation of receipt of the Order and its acceptance for execution shall be made by the Seller sending the Customer an appropriate e-mail message to the Customer’s e-mail address provided during the placement of the Order, which shall contain at least the Seller’s statements about receipt of the Order and its acceptance for execution and confirmation of the conclusion of the Sales Agreement. As soon as the Customer receives the above e-mail message, the Sales Agreement between the Customer and the Supplier is concluded.

3.4 The content of the concluded Sales Agreement shall be recorded, secured and made available to the Customer by (1) making these Terms and Conditions available on the website of the Online Store, and (2) sending the Customer the email message referred to in item 3.3.2. of the Terms and Conditions. 3.3.2. of the Terms and Conditions. The content of the Sales Agreement is additionally recorded and secured in the IT system of the Seller’s Online Store.

3.5 Discounts, available on the Online Store, are calculated on gross prices and do not include delivery costs or “payment on delivery” service. They cover only the cost of the ordered products. Discounts do not combine with other discounts and promotions.

  1. METHODS OF PAYMENT

4.1 The Seller provides the following payment methods:

4.1.1. payment by cash on delivery.

4.1.2 Payment in cash upon personal collection.

4.1.3 Payment by traditional transfer to the Seller’s bank account.

4.1.3.1 Bank: Bank Pekao S.A. S.A.4.1.3.2. account number: 42 1240 1109 1111 0011 0318 7618.

4.1.5. Electronic and credit card payments via Paynow.pl – the possible current methods of payment are specified on the site of the Internet Shop in the “Forms of payment” tab and on the website https://www.paynow.pl/metody-platnosci.

4.2 Settlement of electronic payment and payment card transactions shall be carried out in accordance with the Client’s choice through the paynow.pl service.

4.3 Electronic payment and payment card processing is carried out by:

4.3.1. mElements S.A. with its registered office in Warsaw, 18 Prosta St., registered under KRS number 0000590484 in the Register of Entrepreneurs kept by the District Court for the City of Warsaw, XII Economic Department of the National Court Register, NIP number: 522-304-78-92;

4.4 Payment Term:

4.4.1. If the Customer chooses to pay by bank transfer, electronic payment or payment card, the Customer shall be obliged to make payment within 4 business days from the date of conclusion of the Sales Agreement.

4.4.2 If the Customer chooses cash on delivery payment, the Customer shall be obliged to make payment on delivery.

  1. COST, TIME AND METHODS OF DELIVERY

5.1 The Seller provides the following methods of delivery or collection of the Product:

5.1.1. courier delivery, cash on delivery.

5.1.2. parcel delivery (not for all products, due to excessive size).

5.1.3. personal collection at the address: Kąkolowa 59, 04-840 Warsaw, after prior appointment through the address kontakt@brimmu.pl.

5.2 Delivery costs, if any, are indicated when placing an Order. They depend on the method of delivery and payment chosen by the Customer. Delivery costs are also indicated on the website of the Online Store in the “Delivery” tab.

5.3 The term of delivery of the Product to the Customer is up to 10 Business Days, unless a shorter term is indicated in the description of the Product in question or when placing the Order.

5.3.1 In case the Customer chooses the method of payment by bank transfer, electronic payment or payment card – from the date of crediting the Seller’s bank account or settlement account.

5.3.2 In case the Customer chooses cash on delivery payment method – from the date of conclusion of the Sales Agreement.

5.4 In case the Customer chooses personal collection, the Product will be ready for collection by the Customer within 2 Business Days, unless a shorter period is specified in the description of the Product or during the Order placement.

  1. COMPLAINT PROCEDURE

6.1 Complaints on account of non-compliance of the Product with the Sales Agreement:

6.1.1 The basis and scope of the Seller’s liability to the Customer if the sold Product has a physical or legal defect (warranty) are defined by generally applicable laws, in particular the Civil Code.

6.1.2 The Seller is obliged to provide the Customer with the Product without defects. Detailed information on the Seller’s liability for a defect in the Product and the Customer’s rights are specified on the website of the Online Store in the tab , “Replacement and return”.

6.1.3. Notification of non-conformity of the Product with the Sales Agreement and filing an appropriate request should be made in particular via e-mail to: kontakt@brimmu.pl or in writing to the address: Konstancińska 2, 02-942 Warsaw (2nd Floor, Offices) When it is possible and necessary to assess the Product’s nonconformity with the contract, it should also be delivered to the above address.

6.1.4 It is recommended that the Customer provide in the description of the complaint: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of occurrence of the defect; (2) a request for the method of bringing the Product into conformity with the Sales Agreement or a statement of price reduction or withdrawal from the Sales Agreement; and (3) contact details of the complainant – this will facilitate and accelerate the processing of the complaint by the Seller. The requirements specified in the preceding sentence are in the form of a recommendation only and do not affect the effectiveness of complaints submitted with the omission of the recommended description of the complaint.

6.1.5 The Seller shall respond to the Customer’s request immediately, no later than within 14 days. The response to the complaint is sent to the address provided by the Customer, unless the Customer specifies another way.

6.1.6 In the case of Products also covered by the warranty, the Seller informs that the warranty for the sold consumer goods does not exclude, limit or suspend the rights of the buyer resulting from the non-conformity of the goods with the contract.

6.1.7. If it is necessary to deliver the Product to the Seller in order for the Seller to respond to the Client’s complaint or to exercise the Client’s rights under the warranty, the Client will be asked by the Seller to deliver the Product at the Seller’s expense to the address Konstancińska 2, 02-942 Warsaw (2nd Floor, Offices). The request to deliver the Product, does not affect the time limit for the Seller to respond to the Customer’s complaint, referred to in item. 7.1.5. of the Terms and Conditions.

  1. RIGHT TO WITHDRAW FROM THE CONTRACT

7.1 The Customer/Client who is also a consumer, who has concluded a remote contract, may withdraw from it without giving reasons, making a statement in writing within 14 days. To meet this deadline it is sufficient to send the statement before its expiration. The declaration may be made:

7.1.1. in writing to the address: Plac Rembowskiego 9A/19 02-915 Warsaw,

7.1.2. in electronic form via e-mail to the address: kontakt@brimmu.pl.

7.2.The 14-day period within which the consumer may withdraw from the contract shall be counted in the case of a Sales Agreement from the date of delivery of the Product, and when the contract concerns the provision of Electronic Services from the date of its conclusion.

7.3.The Seller is obliged to immediately, no later than within 14 calendar days from the date of receipt of the consumer’s statement of withdrawal from the contract, return to the consumer all payments made by him/her, including the costs of delivery of the Product (except for additional costs resulting from the delivery method chosen by the Client other than the cheapest ordinary delivery method available in the Online Store). The Seller shall refund the payment using the same method of payment used by the consumer, unless the consumer has expressly agreed to a different method of refund that does not involve any costs for the consumer. If the Seller has not offered to collect the Product from the consumer itself, the Seller may withhold reimbursement of payments received from the consumer until it receives the Product back or the consumer provides proof of its return, whichever event occurs first.

7.4 The consumer is obliged to return the Product to the Seller immediately, no later than within 14 calendar days from the date of withdrawal from the contract, or give it to a person authorized by the Seller to collect it, unless the Seller offered to collect the Product himself. To meet the deadline it is sufficient to return the Product before its expiration to the address: Resphere Sp. z o.o., Konstancińska 2, 02-942 Warsaw (2nd Floor, Offices).

7.5 The Consumer shall be liable for any diminution in the value of the Product resulting from the use of the Product beyond what is necessary to ascertain the nature, characteristics and functioning of the Product.

7.6 Possible costs associated with the consumer’s withdrawal from the contract, which the consumer is obliged to bear:

7.6.1 If the consumer has chosen a method of delivery of the Product other than the cheapest ordinary method of delivery available on the Online Store, the Seller shall not be obliged to reimburse the consumer for the additional costs incurred by the consumer.

7.6.2 The consumer shall bear the direct costs of returning the Product.
7.6.3 In the case of a Product that is a service, the performance of which – at the express request of the consumer – began before the expiration of the withdrawal period, the consumer who exercises the right to withdraw from the contract after making such a request, shall be obliged to pay for the services performed until the withdrawal from the contract. The amount of payment shall be calculated in proportion to the extent of the performance performed, taking into account the price or remuneration agreed in the contract. If the price or remuneration is excessive, the basis for calculating this amount is the market value of the fulfilled performance.

7.7 The right of withdrawal from a contract concluded at a distance shall not be granted to the consumer with respect to contracts:

7.7.1. (1) for the provision of services, if the Seller has fully performed the service with the express consent of the consumer, who was informed before the start of the service that after the performance by the Seller will lose the right to withdraw from the contract;

(2) in which the price or remuneration depends on fluctuations in the financial market, over which the Seller has no control, and which may occur before the end of the deadline for withdrawal from the contract;

(3) in which the subject of performance is a non-refabricated Product, manufactured to the consumer’s specifications or serving to meet his individualized needs;

(4) in which the subject of performance is a product that is perishable or has a short shelf life;

(5) in which the subject of the performance is a Product delivered in a sealed package, which cannot be returned after opening the package for health protection or hygienic reasons, if the package has been opened after delivery;

(6) in which the subject of performance are Products which, after delivery, due to their nature, are inseparably combined with other things;

(7) in which the subject of performance are alcoholic beverages, the price of which has been agreed upon at the conclusion of the Sales Agreement, the delivery of which can only take place after 30 days and the value of which depends on market fluctuations over which the Seller has no control;

(8) in which the consumer expressly requested that the Seller come to him to perform urgent repair or maintenance; if the Seller provides additional services other than those requested by the consumer, or provides Products other than spare parts necessary for the performance of repair or maintenance, the consumer has the right to withdraw from the contract with respect to additional services or Products;

(9) in which the subject of performance is sound or visual recordings or computer programs delivered in sealed packaging, if the packaging has been opened after delivery;
(10) for the supply of daily newspapers, periodicals or magazines, except for a subscription contract;

(11) concluded by public auction;

(12) for the provision of accommodation, other than for residential purposes, transportation of goods, rental of cars, catering, services related to leisure, entertainment, sports or cultural events, if the contract specifies the day or period of service;

(13) for the supply of digital content that is not recorded on a tangible medium, if the performance has begun with the express consent of the consumer before the expiration of the deadline for withdrawal from the contract and after the Seller has informed him of the loss of the right of withdrawal.

  1. PERSONAL DATA

8.1 The administrator of the personal data of Service Recipients/Customers collected through the Online Store is the Seller.

8.2 Personal data of Service Recipients/Customers collected by the administrator via the Online Store are collected – in accordance with the will of the Service Recipient/Customer – for the purpose of implementation of the Sales Agreement or contract for the provision of Electronic Services.

8.3 Possible recipients of personal data of Customers of the Online Store:

8.3.1 In the case of a Customer who uses the Online Store’s method of delivery by mail, parcel delivery or courier service, the Administrator shall make the collected personal data of the Customer available to the selected carrier or intermediary performing shipments on behalf of the Administrator.

8.3.2 In the case of a Customer who uses the method of electronic payment or payment card in the Online Store, the Administrator shall make the collected personal data of the Customer available to the selected entity handling the above payments in the Online Store.

8.4 The Customer/Customer has the right to access the content of his/her data and to correct it. A request in this regard may be made:

8.4.1. in writing to the address: Plac Rembowskiego 9A/19, 02-915 Warsaw;

8.4.2. in electronic form via e-mail to: kontakt@brimmu.pl.

8.5 Provision of personal data is voluntary, although failure to provide personal data indicated in the Regulations necessary to conclude a Sales Agreement or an agreement for provision of Electronic Services results in inability to conclude such an agreement. The data necessary to conclude a Sales Agreement or an agreement for the provision of Electronic Services are also indicated each time on the website of the Online Store before concluding a given agreement.

  1. PROVISIONS CONCERNING ENTREPRENEURS

9.1 This section of the Terms and Conditions and the provisions contained herein apply only to Customers who are not consumers.

9.2 The Seller shall have the right to withdraw from the Sales Agreement concluded with a Customer who is not a consumer within 14 calendar days from the date of its conclusion. Withdrawal from the Sales Agreement in this case may take place without giving any reason and does not give rise to any claims on the part of the Customer who is not a consumer against the Seller.

9.3 In case of a Customer who is not a consumer, the Seller has the right to limit the available payment methods, including requiring prepayment in full or in part, regardless of the payment method selected by the Customer in the Order Form and the fact of concluding a Sales Agreement.

9.4 The Customer who is not a consumer at the same time is obliged to perform his/her obligation under the Sales Agreement (i.e., in particular, to pay the price and collect the Product) immediately, no later than within 7 days from the date of its conclusion, unless the Sales Agreement provides otherwise.

9.5 The Products being the subject of a Sales Agreement concluded with a Customer who is not also a consumer shall remain the property of the Seller until payment of the price and delivery costs under the Sales Agreement.

9.6 At the moment of release of the Product by the Seller to the carrier, the benefits and burdens associated with the thing and the danger of accidental loss or damage to the thing pass to the Customer who is not also a consumer. In such a case, the Seller shall not be liable for loss, loss or damage to the Product occurring from its acceptance for transportation until its release to the Customer and for delay in transportation of the shipment.

9.7 If the Product is sent to the Customer via a carrier, the Customer who is not also a consumer is obliged to examine the shipment at the time and in the manner usual for shipments of this type. If he finds that a defect or damage to the Product occurred during shipment, he is obliged to perform all actions necessary to determine the liability of the carrier.

9.8 The Service Provider/Seller’s liability to the Customer/Client who is not also a consumer, regardless of its legal basis, shall be limited – both as a single claim and for all claims in the aggregate – to the amount of the price paid and delivery costs under the Sales Contract. The Service Provider/Seller shall be liable to the Service Recipient/Customer who is not also a consumer only for typical damages foreseeable at the time of conclusion of the contract and shall not be liable for lost profits to the Service Recipient/Customer who is not also a consumer.

  1. FINAL PROVISIONS

10.1 Contracts concluded through the Online Store shall be concluded in accordance with Polish law and in the Polish language.

10.2 Change of Terms and Conditions:

10.2.1 The Service Provider reserves the right to amend the Terms and Conditions for important reasons, i.e.: changes in laws; changes in methods of payment and delivery – to the extent that these changes affect the implementation of the provisions of these Terms and Conditions.

10.2.2 The amended Regulations shall be binding on the Customer if the requirements set forth in Article 384 of the Civil Code have been met, i.e. the Customer has been properly notified of the changes and the Customer has not terminated the agreement for the provision of continuous Electronic Services within 14 days from the date of notification.

10.2.3 The changes to the Terms and Conditions will not in any way affect the acquired rights of the Customer who is also a consumer and who used the Online Shop before the effective date of the changes, in particular, the changes to the Terms and Conditions

In particular, the amendments to the Terms and Conditions shall not affect any already placed or placed Orders and concluded, executed or performed Sales Agreements.

10.2.4 If the amendment to the Terms and Conditions would result in the introduction of any new fees or increase the current fees, the Customer who is a consumer shall have the right to withdraw from the contract.

10.3 In matters not covered by these Terms and Conditions, the provisions of: Civil Code; Act on Provision of Electronic Services of July 18, 2002 (Journal of Laws No. 144, item 1204 as amended); Act on Protection of Certain Consumer Rights and Liability for Damage Caused by a Dangerous Product of March 2, 2000. (Journal of Laws No. 22, item 271 as amended); the Act on Special Terms of Consumer Sales and Amendments to the Civil Code of July 27, 2002 (Journal of Laws No. 141, item 1176 as amended); the provisions of the Consumer Rights Act of May 30, 2014. (Journal of Laws 2014, item 827 as amended); and other relevant provisions of generally applicable law.

10.4 Disputes arising between the Service Provider/Seller and the Service Recipient/Customer who is also a consumer shall be submitted to the competent common courts. Disputes arising between the Service Provider / Seller and the Customer / Client who is not a consumer at the same time shall be submitted to the competent court for the seat of the Service Provider / Seller.
Cookies policy

The Store does not automatically collect any information, except for the information contained in cookies.

Cookies (so-called “cookies”) are computer data, in particular text files, which are stored on the Store’s User’s terminal equipment and are intended for use on the Store’s websites. Cookies usually contain the name of the website they come from, the time they are stored on the end device and a unique number.

The entity placing cookies on the Store User’s terminal device and accessing them is the operator of the Store.

Cookies are used for:

adapting the content of the Store’s websites to the User’s preferences and optimizing the use of the websites; in particular, these files allow for recognition of the Store User’s device and proper display of the website, adjusted to his/her individual needs;

creation of statistics which help to understand how the Store’s Users use the websites, which allows to improve their structure and content;

Maintaining session status – if the User logs in to his/her panel, cookies make it possible to maintain the session. This means that when you go to another subpage, you do not have to re-enter your login and password each time, which promotes the comfort of using the website;

provision of advertising services – creation of remarketing lists, customization of presented content, i.e. advertisements, services and products on the basis of information about shopping preferences, manner of use of the Store’s website and demographic data of Users.

The Store uses two main types of cookies: “session” (session cookies) and “permanent” (persistent cookies). “Session” cookies are temporary files that are stored on the User’s terminal device until the User leaves the website or shuts down the software (web browser). “Permanent” cookies are stored on the User’s end device for the time specified in the parameters of the cookies or until they are deleted by the User.

The following types of cookies are used within the Shop:

“necessary” cookies, enabling the use of services available within the Store, e.g. authentication cookies used for services requiring authentication within the Store;
Cookies are used for:

adapting the content of the Store’s websites to the User’s preferences and optimizing the use of the websites; in particular, these files allow for the recognition of the Store User’s device and appropriate display of the website, tailored to his individual needs;

creating statistics that help understand how Store Users use the websites, which enables improving their structure and content;

Maintaining session status – if the User logs in to his/her panel, cookies make it possible to maintain the session. This means that when you go to another subpage, you do not have to re-enter your login and password each time, which promotes the comfort of using the website;

provision of advertising services – creation of remarketing lists, customization of presented content, i.e. advertisements, services and products on the basis of information about shopping preferences, manner of use of the Store’s website and demographic data of Users.

The Store uses two main types of cookies: “session” (session cookies) and “permanent” (persistent cookies). “Session” cookies are temporary files that are stored on the User’s terminal device until the User leaves the website or shuts down the software (web browser). “Permanent” cookies are stored on the User’s end device for the time specified in the parameters of the cookies or until they are deleted by the User.

The following types of cookies are used within the Shop:

“necessary” cookies, enabling the use of services available within the Store, e.g. authentication cookies used for services requiring authentication within the Store;

“security” cookies used to ensure security, such as those used to detect abuse of authentication within the Store;
“performance” cookies, enabling the collection of information about the use of the Store’s websites;

“functional” cookies, enabling “remembering” the User’s selected settings and personalizing the User’s interface, e.g. with respect to the selected language or region of origin of the User, font size, web page layout, etc.; and

“advertising” cookies, allowing to provide Users with advertising content more tailored to their interests.

In many cases, web browsing software (web browser) allows cookies to be stored on the User’s terminal device by default. Users of the Store can change their settings regarding cookies at any time. These settings can be changed, in particular, in such a way as to block the automatic handling of cookies in the settings of the web browser or inform about their placement on the Store User’s device each time. Detailed information on the possibility and methods of using cookies is available in the settings of your software (web browser).

The Store Operator informs that restrictions on the use of cookies may affect some of the functionality available on the Store’s websites.

Cookies placed on the Store User’s terminal equipment may also be used by advertisers and partners cooperating with the Store Operator, such as Google Analytics, Google Adwords, Google AdSense, Youtube [cookie administrator: Google Inc. based in the USA], Facebook [cookie administrator: Facebook Inc. based in the USA], Youtube [cookie administrator: Google Inc. based in the USA], Crazy Egg [cookie administrator: Crazy Egg, Inc. based in the USA] Mailchimp [cookie administrator: Mailchimp Inc based in the USA] Savecart [cookie administrator: SaveCart Sp. z o.o. based in Warsaw].

More information about cookies is available at www.wszystkoociasteczkach.pl or in the “Help” section of your web browser menu.